Karen Phelan is a speaker, consultant, and author of the international bestseller, I’m Sorry I Broke Your Company, a humorous dissection of management consulting practices. The Toronto Globe and Mail named it one of the top ten business books of 2013, and it topped the business bestsellers in Japan for several months. In addition to writing and consulting, she is developing a tool that uses role modeling to improve communication, innovation, and team building. Karen has twenty years of business transformation experience, both as a consultant at Cap Gemini Ernst & Young and Deloitte, and in several management positions at Pfizer and Johnson & Johnson. Karen also holds two engineering degrees from MIT.